Returns and Refunds Policy

Thank you for shopping at Meiji Wellness Thailand.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that :

  • The product was purchased in the last 14 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email :

Send the product with its original packing and the receipt or proof of purchase, to :

CPD Department, Ladkrabang Industrial Estate 37, Soi Chalongkrung 31, Lam Pla Thio, Lad Krabang, Bangkok, Thailand 10520

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Meiji Wellness Thailand.

However, Meiji Wellness Thailand will pay full costs of shipping if the wrong product was sent or if the product was mistakenly sent to the wrong address.

Money Refund

Money will be refund via bank transfer to your bank account within 30 days counting from the day Meiji Wellness Thailand receives returning items.

Damaged Items/ Wrong Items

If you received a damaged or wrong product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email :